-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 09/10/2011 07:08 PM, Fabián Rodríguez wrote:

Hi everyone

As many of you, ** after Sept. 17 ** I anticipate the questions and requests for help from people that will discover free software or will become more curious about it with this event.

I think that's a great point and we should in fact keep a section for visitors ending up on sfd website and looking for more information between each celebration.

I'd like to propose we show participants how to use Shapado FLOSS, a Q&A site where questions can be asked in most any language, while providing a reputation/score system for questions and answers: http://floss.shapado.com/

This is powered by Shapado, and hasn't seen much exposure/use yet, but works well. Other FLOSS projects have adopted the same engine, creating microsites which share authentication and resources: http://ask.debian.net/ (official) http://owncloud.shapado.com/ (official) http://libreoffice.shapado.com/ (unofficial) http://ubuntu.shapado.com/ (unofficial)

Looks very much like a forum discussion to me (with voting, though voting seems to only be handled as a tag and not to push stuff up by default). Q&A section should on the contrary not be a discussion but a carefully planned answer list to what people may or may not wonder about. Anything else should then be asked through our normal communication channels. As I have been saying in the past I don't think mailing lists (or GMANE) are well suited for people wanting to ask a one time question (one may argue that Google probably is... ;-) ) or for people who simply do not like mailing lists.

..

And the list goes on.

For general FLOSS questions, including Mac/Windows related ones, I find this may be an excellent way to provide post-SFD support and assistance to the people we will meet. It provides several advantages over forums and newsgroups, while presenting a multilingual web interface that is easier to use and builds FAQ-like knowledge over time.

Shapado has an IRC channel if anyone here has questions (#shapado on Freenode) and of course dogfoods its own Q&A at Shapado.com. If anyone wants to help with the admin/graphic design or moderation of the FLOSS microsite, please come by IRC and ask around. I have no other connection with the project than being an avid user and moderator / creator of some of the links mentioned above.

Let me know what you think, I will be adding a sheet of "essential FLOSS local links" to our promo material and it will include http://floss.shapado.com/.

Likewise I am not a big fan of hosting my data in someone else home and should we run something similar on SFD servers that will have to go through integration with existing services as much as possible, and familiarity from the admins. So no Shapado right now obviously, but working out a nice Q&A section will be added on the todos. Thanks a lot. Fred

Cheers,

Fabian Rodriguez Montral, QC, Canada http://libreplanet.org/wiki/User:MagicFab ~ http://wiki.softwarefreedomday.org/2011/Canada/Montreal

_______________________________________________ SFD-discuss mailing list SFD-discuss@sf-day.org http://mail.sf-day.org/lists/listinfo/sfd-discuss

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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 09/10/2011 07:08 PM, Fabián Rodríguez wrote:

Hi everyone

As many of you, ** after Sept. 17 ** I anticipate the questions and requests for help from people that will discover free software or will become more curious about it with this event.

I think that's a great point and we should definitely keep a section for visitors ending up on sfd website and looking for more information between each celebration (or as a direct follow up of SFD).

I'd like to propose we show participants how to use Shapado FLOSS, a Q&A site where questions can be asked in most any language, while providing a reputation/score system for questions and answers: http://floss.shapado.com/

This is powered by Shapado, and hasn't seen much exposure/use yet, but works well. Other FLOSS projects have adopted the same engine, creating microsites which share authentication and resources: http://ask.debian.net/ (official) http://owncloud.shapado.com/ (official) http://libreoffice.shapado.com/ (unofficial) http://ubuntu.shapado.com/ (unofficial)

Looks very much like a discussion forum to me (with voting, though voting seems to only be handled as a tag and not to push stuff up by default). A Q&A section should on the contrary not be a discussion area but a carefully planned answer list to what people may or may not be thinking about. Any missing question should then be asked through our normal communication channels. As I have been saying in the past I don't think mailing lists (or GMANE) are well suited for people wanting to ask a one time question (one may argue that Google probably is... ;-) ) or for people who simply do not like mailing lists.

..

And the list goes on.

For general FLOSS questions, including Mac/Windows related ones, I find this may be an excellent way to provide post-SFD support and assistance to the people we will meet. It provides several advantages over forums and newsgroups, while presenting a multilingual web interface that is easier to use and builds FAQ-like knowledge over time.

Shapado has an IRC channel if anyone here has questions (#shapado on Freenode) and of course dogfoods its own Q&A at Shapado.com. If anyone wants to help with the admin/graphic design or moderation of the FLOSS microsite, please come by IRC and ask around. I have no other connection with the project than being an avid user and moderator / creator of some of the links mentioned above.

Let me know what you think, I will be adding a sheet of "essential FLOSS local links" to our promo material and it will include http://floss.shapado.com/.

Likewise I am not a big fan of hosting my data in someone else home and should we run something similar on SFD servers that will have to go through integration with existing services as much as possible, and familiarity from the admins. So no Shapado right now obviously, but working out a nice Q&A section will be added on the todos. Thanks a lot. Fred

Cheers,

Fabian Rodriguez Montral, QC, Canada http://libreplanet.org/wiki/User:MagicFab ~ http://wiki.softwarefreedomday.org/2011/Canada/Montreal

_______________________________________________ SFD-discuss mailing list SFD-discuss@sf-day.org http://mail.sf-day.org/lists/listinfo/sfd-discuss

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