We used tracking numbers in the past and they didn't bring more information. We've been shipping goodies since 2008 so I can really tell you we do have experience in the matter and while we understand you're not happy that your pack is not there, every year whatever shipping methods we use we hit issues. Last year some teams in the USA didn't receive their package... I wouldn't think it could be possible but as you see issues always arise.A tracking number is a must for any international post.